Door Not Sealing

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Possible Solutions

Why is it essential to ensure the doors are sealing correctly?

A refrigerator that is not sealing correctly may lead to the following:

Frost build-up
Temperature fluctuation
The door switch is unable to make contact correctly

CLICK HERE to watch a video

Is something blocking the door?

Move food packages away from the door. Push bin or shelf back into the correct position. Make sure the crisper cover is pushed in so that the backrests on the supports.

Is the door gasket dirty or sticky?

The gasket needs to be cleaned regularly for the doors to open and close properly. Dirt and other particles can build up on the gasket surface and can cause resistance. Check the door gasket(s) regularly to ensure it is clean and free of food particles.

CLICK HERE for information on how to clean the door gasket.

CLICK HERE to watch a video

Is the refrigerator level?

A properly leveled refrigerator will help ensure its proper operation. For specific leveling information, please refer to your Owner's Manual or Installation Instructions.

Tips for leveling the refrigerator:

Use a level to ensure the refrigerator is leveled from side to side and front to back.
Check to make sure the floor under the refrigerator is also level. If it is not, shims may need to be used.