Door Hard to Open
Possible Solutions
Was the door just opened?
When the door is opened, cold air flows out of the refrigerator, and warm, humid air can enter. When the door is closed, the warm air mixing with the cold air can create a vacuum, making the door harder to reopen. If this occurs, allow the internal pressure to equalize before re-opening the door. It should take less than one minute. It is part of regular operation and is more likely to occur during the warmer, more humid times of the year.
Is the gasket dirty?
The door gasket should be cleaned so the door opens and closes properly. Dirt and other particles can build up on the gasket surface and cause resistance. Check the door gaskets regularly to ensure they are clean and free from food particles.
How to Clean the Gaskets
- Wash the gaskets with warm water and mild detergent using a clean sponge or soft cloth.
- Rinse thoroughly and wipe dry with a clean, soft cloth.
- (Optional) If desired, rub a thin coat of paraffin wax on the gasket after cleaning. The paraffin wax may help if the gaskets are sticking.
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Is the refrigerator level?
Ensuring that the refrigerator is level to will help allow the door to open and close properly. A properly leveled refrigerator will also help with the overall operation. Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator.
In addition to your Owner's Manual and Installation Instructions, here are some other tips for leveling the refrigerator:
- Use a level to ensure the refrigerator is leveled from side to side and front to back.
- Check to make sure the floor under the refrigerator is also level. If it is not, shims may need to be used.
Still need help? Contact us or schedule service.
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Interested in purchasing an Extended Service Plan?
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Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada