Skip to main content
Icon/Error Created with Sketch.
block.addtocart.title

block.addtocart.message


Product Help | Whirlpool

Condensation in the Refrigerator Section

Possible Solutions

Is the door opened frequently or open for a long time?

Frequent door openings can let in humid room air. Keeping door openings to a minimum will help but may not eliminate frost or ice in the freezer. During months of high humidity (especially if a home is not air-conditioned), it is reasonable to see some frost and sweating on the interior walls or food packages.

Frost will likely build up if the door is left open for a while, allowing humidity to enter the freezer. Ensure the door closes completely and is not blocked by something between the door gasket and cabinet.

Is the door sealing correctly?

An improper seal of the gasket on the doors could also cause humidity to form. Check the seal around the outside door to make sure nothing is obstructing the gasket seal.

CLICK HERE to watch a video

Are the air vents blocked?

In order to ensure proper temperature, you need to permit proper airflow in the refrigerator. As shown in the illustration, cool air enters from the refrigerator wall and moves down. The air then recirculates through the vent near the bottom.

Do not block any of these vents with food packages. If the vents are blocked, airflow will be restricted and temperature and moisture problems may occur

CLICK HERE for more information on ensuring proper air circulation.

Is the refrigerator level? 

It is important to ensure the refrigerator is level. A properly leveled refrigerator will help with its proper operation. Check to make sure the floor under the refrigerator is level. If the floor is not level, shims may need to be used to level the refrigerator properly. Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

  • Was this article helpful?