Leaking from Dispenser - Bottom Freezer Refrigerator

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Possible Solution

Was the glass held under the dispenser long enough?

A few drops of water will be dispensed after the dispenser lever is released. Hold the glass under the dispenser for 2 to 3 seconds after releasing the dispenser lever.

Was the water filter recently replaced?

If the water filter was just replaced or installed, ensure that it was installed correctly. An improperly installed water filter could reduce or stop water flow, decrease ice production, cause leaks from the filter housing, or lead to other concerns. Check to make sure the water filter is locked into place, creating a proper seal. To check the installation, remove the water filter from the housing and try to dispense some water. If water dispenses, the water filter was installed improperly; reinstall the water filter.

If you need help installing your water filter, watch the everydrop® instructional videos.

Is the dispenser drip tray full?

There is an insert in the dispenser drip tray. The insert can be removed from the drip tray and carried to the sink to empty or clean. If the dispenser tray is full of water, it may leak or spill down the front of the refrigerator.

To remove the drip tray, push down on the rear edge of the insert to tilt up the front edge and pull the dispenser tray out.

Are there residual ice shavings in the ice chute?

Check the ice chute for ice shavings and pieces. Ice shavings and pieces that get caught in the chute will eventually start to melt, and some dripping could occur if using crushed ice; clear the ice chute by dispensing 8-10 ice cubes after dispensing crushed ice to prevent ice shaving buildup.

Does the water filter need to be replaced?

It is recommended that the Whirlpool water filter be replaced every 6 months, when the indicator light comes on, or as needed. Replacing your water filter regularly helps to ensure a continual supply of cleaner, fresh-tasting drinking water. Depending on your usage and water quality, it may need to be changed more frequently. A clogged or incorrectly installed water filter can reduce the water flow to the ice maker and dispenser, potentially causing low ice production and a slowed water flow. Whirlpool recommends using everydrop® water filters. Find the right replacement filter for your refrigerator, and make the simple switch for clean water year-round.

Take a look at Does the Water Filter Need to be Replaced?

Was the water filter flushed?

Flushing the system is needed every time the filter is changed or when it is first installed. Flushing your refrigerator water filter is a key step that reduces excess air, prepares the filter for use, and removes excess carbon. Air in the water system may cause dripping at the dispenser, small or hollow ice cubes, or a cloudy appearance in the water quality. The amount of water needed to flush the water filter varies depending on the specific filter. Some filters require 1, 2, or 4 gallons to be dispensed for a proper flush; refer to the water filter's instructions for specific guidelines.

Review How to Flush the Water System in a Refrigerator for more information.