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Product Help | Whirlpool

Unable to Install Water Filter - Refrigerator

Possible Solution

Do you have the correct water filter?

Ensure you have the correct filter for your specific refrigerator model. Using an incompatible filter can cause problems with installation and water flow. 

To purchase or find the correct water filter, visit everydrop® water filter, visit your local retailer.

Was the cap removed?

New water filters are packaged with a protective cap on the end of the filter. To remove the cap, gently pull it off. 

Is the filter aligned correctly?   

Most refrigerators will have arrows on the water filter housing designating the orientation in which the filter should be installed. If no arrows are present, rotate the filter until the filter pins align with the housing. 

Water Filter Replacement Videos

Below are a couple of different water filter installations. For specific information about your model, refer to your Owner's Manual. 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

 

Manuals & Service

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Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.

 

1-866-698-2538

 
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