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Product Help | Whirlpool

Refrigerator Rocks, Moves when Door Opened - Quad Door Refrigerator

Possible Solutions

Are the leveling feet in the correct position? 

If your refrigerator moves or slides out of position when you open the doors, your refrigerator may need to be leveled, adjusted, or locked into place. Instructions will vary based on the model number, so we recommend referring to your Owner's Manual or Installation Instructions for specific information on your model. 

Is the refrigerator level?

A properly leveled refrigerator will help with the overall proper operation of the refrigerator.  Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator. 

  1. Using your hand, rotate the brake feet.
  2. Turn them counterclockwise till the rollers are off the floor.

Tips for leveling the refrigerator: 

  • Use a level to make sure the refrigerator is level from side to side and front to back.
  • Check to make sure the floor under the refrigerator is also level; if the floor is not level, shims may need to be used.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
 
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