Not Making Ice - New Installation - Quad Door Refrigerator
Possible Solutions
Is the ice maker turned on?
Check to make sure the ice maker is in the "ON" position. On the underside of the Ice Maker, there is the ON/OFF switch; "o" is OFF, and "-" is ON
Is the Ice Maker connected to a water supply?
Make sure the water supply is correctly connected to a cold water supply and the water shutoff valve is fully opened.
Is there a kink in the water supply line?
A kink in the water source line can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.
Does the Ice Maker need to be reset?
On the underside of the Ice Maker, locate the power switch and the test button.
- Cycle Power to the Ice Maker by turning it off and then back on
- Use your finger or pencil eraser and hold the test button for 5 seconds. The Ice Maker will start it's test cycle.
New Installation?
Wait 24 hours after ice maker installation for ice production to begin. Wait three days for full ice production.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
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Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
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Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada