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Product Help | Whirlpool

Shelf or Drawer Bin Hard to Slide - Quad Door

Possible Solutions

Are the bins correctly installed?

The bin or shelf might not open or close properly because it is not correctly riding on the glides or posts.

Are the channels dirty?

The drawer or shelf channels may be dirty. Spillovers inside the refrigerator may get into the slide control of the crisper bins or shelves and cause them to stick. Remove the shelf and/or drawer and clean it with warm water and a soft cloth.  

Is there something obstructing the drawer or shelf?

The crisper drawer or shelf may be stuck or won't move freely due to an obstruction; the drawer's contents or the positioning of items in the surrounding compartment could obstruct drawer or shelf movement.

To fix this problem, reposition food items and containers to avoid interference with the drawers/shelves.

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Manuals & Service

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Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

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Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.


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