Leaking at the Bottom - Side by Side Refrigerator

Is the water supply line cracked or damaged?

If water appears to be leaking from the refrigerator, make sure that the water line from the household water supply to the refrigerator is not damaged or cracked.

Is the tubing firmly inserted into all fittings and connections? 

Check all accessible connections, such as the connection at the supply valve and the connection point of the supply tubing to the back of the refrigerator. Ensure the tubing is securely inserted into all fittings and that all fittings are tightened. 

Is the saddle valve or shut-off valve leaking? 

Check all connections at the supply valve, saddle valve, or shut-off valve style. Ensure the tubing is firmly inserted into all fittings and that all fittings are tightened securely. 

Is the water filter damaged?

• Remove the filter and inspect it for cracks or damage.
• Be sure the O-rings are still in place.
• If the filter is cracked or damaged, replace the filter with a new one.

Does the water filter need to be replaced?

It is recommended that the water filter be replaced every 6 months, when the indicator light comes on, or as needed.  Chemicals, minerals, and other impurities found in the water can cause the water filter housing to break down over an extended period of time, causing the water filter to leak.

If the filter is leaking and you are unable to replace it immediately, leave the filter out so the water system is in bypass mode. With the filter removed, the water system will continue to operate. 

If you need help installing your water filter, watch the everydrop® instructional videos. 

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