Water Filter Door Staying Open - Refrigerator
Possible Solution
Is the filter damaged?
Remove the filter and inspect it for cracks, damage, and that the O-ring is installed. If there is any damage replace the filter.
Is the filter installed correctly?
Depending on the water filter location, ensure the arrow is aligned with the arrow on the water filter housing. If the water filter is inside the refrigerator compartment, the arrow should be pointing up; for water filters in the bottom grille, the arrow should point to the left. If the filter door will not close try removing the water and reinstalling it.
Are you using the correct filter?
Verify you are using the water filter designed for your refrigerator. Visit EveryDrop to locate and purchase the correct filter.
Is your filter marked with EveryDropTM?
Filters with EveryDropTM are Certified Genuine Parts. Please note that a Certified Genuine filter is recommended for maximum refrigerator performance.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
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Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
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Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada