Not Making Ice - New Installation - Top Freezer Refrigerator

New Installation? 

Wait 24 hours after ice maker installation for ice production to begin. Wait three days for full ice production.

Is the water filter installed correctly? 

If the water filter was just replaced or installed, ensure the filter was installed correctly.  If the water filter is not seated properly, it can cause; no or low ice production and water not dispensing properly.  Try removing the water filter and re-installing it. 

CLICK HERE for information on how to replace the water filter

Was the water system flushed after filter installation or replacement?

Flushing the system is needed every time the filter is changed or once the refrigerator is installed to the water supply line for the first time.  The air in the water system can cause several issues, including low or no ice production. 

Is the Ice Maker installed correctly?

CLICK HERE for a video on how to install the ice maker properly

Is there a kink in the water supply line?

A kink in the water source line can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.

Is the ice maker turned on?

Check to make sure the ice maker is turned "on."  For instructions on turning the ice maker "on" and "off," please see reference the Owner's Manual.