Ice is Getting Stuck on the Cutting Grid of My Whirlpool Ice Maker
Ice can get stuck on the cutting grid for a couple of different reasons, if there is ice stuck between the evaporator plate and the cutting grid try the following:
- Ensure the Ice Maker is leveled properly
- Check to make sure the grid harness is completely plugged in
- Run a clean cycle. Mineral build up could be causing the ice to get stuck.
You will need to use one 16-ounce (473 mL) bottle of approved ice maker cleaner. We recommend using the Affresh® Ice Machine Cleaner part number 4396808.
Cleans even where you can't see
affresh® cleans deep inside your appliances reaching components such as the tub, racks, pump, valves, drain, and recirculation hoses.
Cleaners are available at many retailers or can be purchased here.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.