Door is Locked at the End of the Wash Cycle
There are several reasons the door may still be locked after the Wash portion of the cycle is complete:
- Water remaining in the tub
- Tumble Fresh™ option is on
- Unit has started Dry Mode
NOTE: When pressing the "Pause" button to pause a cycle, the washer/dryer may not unlock immediately. If the water level is too high, or water temperature is too hot, the washer/dryer will wait until it is okay to open the door before it unlocks.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.