F9E1 Error Code - Drain Issues
The F9E1 Error Code indicates that the washer/dryer is not draining in a timely manner, or at all. This could be due to the following:
- Drain Pump on the Washer/dryer may need to be cleaned. See Cleaning and Maintenance symptom above.
- The bellows drain holes may be obstructed
- The drain hose may be obstructed
Clean the drain pump filter and the bellows drain holes (see Cleaning and Maintenance symptom above).
Check the drain hose for obstructions and verify installation. The drain hose cannot be more than 4.5 inches into the stand pipe or laundry sink. It also must be routed at least 24 inches from the floor, and not over 96 inches. See the installation instructions for more details of installing the drain hose.
CLICK HERE to watch a video on installing the drain hose
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
If these items all appear to be functioning, call for service.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.