Is the Inlet Hose Secure?
Check to see if the water is coming from where the inlet hose is connected to the washer and to the faucet. Make sure that both ends of the inlet hose contain the hose washers. Make sure that all of the connections are tight. If necessary, tighten the connections to avoid leaks. Do not over-tighten. See the Installation Instructions for details.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Is the drain hose loose? Are there signs of the household drain backing up?
Make sure that the household drain is not backing up. Check for blocked drains. The sink and drainpipe must be able to carry away no less than 17 gallons (64 L) of water per minute. If clogged or slow, the water can back up out of the drainpipe or sink.
Check the household plumbing (laundry tub, faucets, drainpipe and water pipes) for leaks.
The drain hose should be secure, but not sealed, in the drainpipe. Securing the drain hose will keep it from coming loose from the drain. See the Installation Instructions for details.
CLICK HERE for more information on the drain hose connection
Are you using HE High Efficiency detergent?
Always use only HE detergent. Using non-HE detergent or more than the manufacturer's recommended amount of detergent can cause excessive suds.
CLICK HERE for more information on using HE detergent
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.