Is the household water supply turned on?
The cold water faucet or valve must be turned on and fully open. Check the household faucet to see if the cold water faucet is turned on. Make sure to completely open the faucet for proper fill.
Is the water inlet hose kinked?
Check for any kinks in inlet hose, which can restrict water flow. If the inlet hose is kinked, it will get no water at all because there is only one inlet hose on this washer.
Replace inlet hose after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hose if bulges, kinks, cuts, wear, or leaks are found.
Is the screen clear on your water inlet valve?
There is an inlet valve on the back of your washer where the water inlet hose connects. On the inside of the valve, there is a screen to keep water contaminants from entering your washer. Depending on your water hardness, that screen can become clogged with sediment over time. This will cause the machine to fill slowly.
Check that inlet valve screen has not become clogged.
Are you using anti-flood devices?
Whirlpool recommends that appliances be directly connected to the water supply for optimum machine performance. Using anti-flood devices can reduce the water pressure and amount of water entering the appliance.
CLICK HERE for more information on the use of flood safe devices
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.