Skip to main content
Whirlpool Home Appliances

The washer (or dryer) isn’t online at this time

Alexa is saying “The washer (or dryer) isn’t online at this time ”

Please check your smart appliance’s Wi-Fi connection. Double check that the appliance shows as online within the Whirlpool mobile app. Please repeat your command to Alexa after the blue activity light ring goes out.


If you need help with your connected appliance, please call 1-866-333-4591.



Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.



  • Was this article helpful?