How do I register my appliance?
Sign up for your account at http://www.whirlpool.com/connect/ and follow the instructions to connect your appliances.
The appliance seems to have successfully linked, but the Smart Grid indicator light is off, what does this mean?
The Smart Grid feature is turned off or the appliance has lost connectivity with the internet. First, the Smart Grid function can be disabled for the current cycle (or for up to 4 hours on refrigerators) by pressing the Smart Grid button on your appliance. Press the button again to reactivate the feature. If that doesn’t work, check to be sure that your router is on and connected to the internet.
How do I uninstall or de-register an appliance?
In the app or your account web page go to the appliance Preferences page, select "Delete Appliance", and then select "Save". If you inadvertently delete an appliance you can always add it back by following the connection steps.
What does a slowly blinking light on the Smart Grid button mean?
The appliance is in linking mode. The Smart Grid indicator light will blink twice per second for up to 2 minutes while the appliance attempts to establish a connection with your wireless router. Once a connection is established, the light will stay solidly lit.
If you need help with your connected appliance, please call 1-866-333-4591.