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Whirlpool Home Appliances


Possible Solutions

If you are using the wash and dry feature, you may notice more lint than you normally experience with your old washer. Check the following if this is the case:

Have you Cleaned your Door Seal?

The area under door seal may be clogged with lint. Gently pull back the rubber door seal and clean lint with the textured side of an affresh® Machine Cleaning Wipe. If you are using the dry feature, you should perform this task after every cycle. 

Janus Washer Cleaning Door Seal.jpg

Have you Cleaned your Drain Pump Filter (on some models)?

On some models: Clean the drain pump filter. See “Cleaning the Drain Pump Filter/Draining Residual Water” in your Use & Care Guide, or the "Cleaning and Maintenance" symptom above. This procedure should be performed occasionally.


Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.



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