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Whirlpool Home Appliances


Possible Solutions


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Omnia #3.JPG (shown above #3)

Set the Fabric Softener knob to "Yes" when adding fabric softener to the fabric softener dispenser.

Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the underside of the rim. See max fill line arrows. Do not overfill. See image below:

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Adding Liquid Fabric Softener Manually to Wash Load:

During the final rinse, wait until the washer has completed filling and press the START/PAUSE button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener to the dispenser. Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount. Close the lid and press the START/ PAUSE button again to start the washer.


Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.



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