Normal Sounds You Can Expect:
At different stages of the wash cycle, you may hear sounds and noises that are significantly different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the washplate moves the load and as the basket is slowing down to stop. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak. These are all normal noises for this type of machine, and no service is required.
Be sure the washer is connected as directed in the installation instructions, and load as directed in the Use and Care Guide. If you do not, the washer could become out of balance, and make other noises due to this situation.
Do not overload the machine. Sounds can be louder when machine is overloaded. If the washer is overloaded, it can go out of balance, and the basket may hit the sides of the washer cabinet. This causes loud noises and vibration.
Also if you have the washer sitting on a drain pan, and the washer is overloaded, it's possible for the tub to hit the drain pan, causing a scraping or grinding noise. Raise the machine level with the leveling legs if this is the case.
Follow your Use and Care Guide for loading instructions.
Always use High Efficiency (HE) detergent.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.