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Product Help | Whirlpool

Appliance is Offline - Connected Appliances

Appliance is Offline

Appliance is Offline Message 

If "appliance is offline" appears in the mobile app, follow the below troubleshooting to resolve: 

  1. Refresh the mobile app. CLICK HERE for information
  2. Completely close (force quit) the mobile app and relaunch. 
  3. Cycle power to the appliance. Unplug the appliance, wait 1 minute and then plug the appliance back in.

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

 

Manuals & Service

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Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.


1-866-698-2538

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