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Product Help | Whirlpool

Clock or Time Changes, Not Showing Correct Time - Connected Appliance

The Time on my Whirlpool Appliance Keeps Changing 

If your Whirlpool appliance is connected to your home network and mobile app, it should automatically keep or update the date and time. But, if for some reason, your appliance becomes disconnected, your time/clock may not: display the correct time, show as GMT (Greenwich Mean Time) or not update correctly. 

If your clock is not displaying correctly, follow the below steps: 

Check that Connected appliance is connected

  1. Reconnect appliance to the home WiFi network

CLICK HERE additional information

Check Mobile App Settings

  1. Open the Mobile App 
  2. Click on "Settings" (gear icon in the upper right-hand corner) 
  3. Click on "Account Settings" and ensure a correct/valid street address and zip code is entered
    1. If an address validation prompt occurs, please accept the suggested address.
  4. Go back to "Settings."  
  5. Select "Date & Time"
    1. If "auto" is enabled, turn OFF then back ON and save
    2. If not enabled, turn on "Auto" position and save

Still Not Resolved?

Need additional help?

If you need additional help with your connected appliances please contact us at 1-866-333-4591.​​​​

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Manuals & Service

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Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.


1-866-698-2538

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