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Product Help | Whirlpool

Energy Management Information for Connected Appliance

Energy Management Information for Whirlpool Connected Appliances

What is Energy Management?

The "Energy Advisor" feature within the Whirlpool mobile app allows you to work with your participating energy company to determine on and off peak energy demand times.  When energy demand is high, it gives you the option to delay starting a cycle until demand levels are lower.  Using this feature can lower your energy costs. 

How does the Energy Management feature work?

Once the appliance registration process has been completed, the "Energy Advisor" feature can be enabled depending on the plan that you have selected with your participating energy company. If you have a time-of-use rate plan with your energy company, you may be able to utilize this feature and potentially help reduce costs. The "Energy Advisor" will display estimated on-peak and off-peak energy demand periods based on publicly available utility information. 

For questions regarding your energy plan, please contact your local energy company. 

What to do if the Energy Advisor is not displaying information?

If the "Energy Advisor" is not displaying information or reflecting current information, please follow the steps below. In order for the mobile app to display the energy information, the feature must be turned on.  Once this feature is turned on, it will remain on until it is manually turned off. 

To turn the Energy Advisor On:

  1. Click on "Energy" from the Home Screen
  2. Slide the "Energy Advisor" to the "On" position

To set up the Energy Report:

  1. After the "Energy Advisor" has been turned on, click on "Select Electric Company"
  2. Enter the name of your electric company
  3. Once your electric company has been set, click on "Select Time of Use Rate Plan"
    1. Choose the rate plan you want to use
    2. Click "Save"

NOTE: Not all electric companies provide this information. "Time of Use Plans" will also vary from company to company. If the information is still not displaying after verifying the feature has been turned on and set up, please contact your local energy company to determine whether this information is available in your area. 

 

Need additional help?

If you need additional help with your connected appliances please contact us at 1-866-333-4591.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

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