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Product Help | Whirlpool

Forgot Password or Email Address for the Mobile App

What Can I Do If I Forgot My Password for the Whirlpool Mobile App?

If you have forgotten the password or email address linked to your Whirlpool mobile app account, please follow the steps below. 

Forgot Password

  1. From the sign-in screen, Click on "Forgot password" NOTE: Your mobile app may require you to enter your email address before seeing the forgot password link
  2. Enter your email address in the email address field and select "Ok."  
  3. Open the confirmation email from and follow the enclosed instructions on how to reset your password. Reminder: Your password must contain a minimum of 8 characters, 1 number, and 1 capital letter; it cannot contain a symbol. Your password is case sensitive.

NOTE: Please check your spam folder if you are having trying trouble locating the email. Some email services will block emails from companies, and you may have to reach out to them and allow emails from

Forgot Email Address

If you have forgotten the email address used when registering your Whirlpool connected appliance. Search or inbox for your different email addresses for an email from

Need to Reset Password?

If you want to reset your password, follow the steps  "Forgot Password" above or you can log in into the Whirlpool and select the tools/settings icon and then scroll down and select RESET PASSWORD.


Need additional help?

If you need additional help with your connected appliances please contact us at 1-866-333-4591.​​​​

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.