Not Heating - Vented Outside - Compact Heat Pump Dryer

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Possible Solutions

For Vented models only:

Some of this model line is vented. If so, follow this information for long dry times:

Is the dryer new?

If you connected a new dryer to the old house venting, you may still have long dry times. Venting going to the outside of the home needs to be cleaned every one to two years or as needed when dry performance has decreased. This will depend on the frequency of use, types of items dried, pet hair, etc. Dryers need good airflow to the outside for clothing to dry and for optimal performance.

Verify house vent (behind the dryer going outside) is clear of obstructions

THIS IS DIFFERENT THAN CLEANING YOUR LINT SCREEN!

If a dryer is heating, but still has long dry times, the likely cause is a vent issue. Standard dryers must have airflow to the outside in order for clothing to dry.

Before calling for service, check your house vent going to the outside. Make sure that the vent material is not crushed or kinked. Verify that the vent is clear of lint or other obstructions. Clean venting the entire length starting at the back of the dryer to where it exits your home. View the image below:

Vacuuming lint and debris from both ends of a house vent A dryer with good exhaust vent

You can also contact a professional vent cleaning service and have your vent inspected for obstructions. This should be done at least once every year.