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Product Help | Whirlpool

Not Heating - Compact Heat Pump Dryer

Possible Solutions

Slightly Longer Dry times

Heat Pump dryers use a different technology to dry clothing. A typical dryer uses large amounts of energy.  This dryer consumes a fraction of the energy in the form of hot, moist air. The Heat Pump dryer is a ventless dryer that uses a refrigeration system to dry and recycle the same air. The laundry is dried with low temperatures.

Because of this technology, dry times may be slightly longer than a standard vented dryer. This is normal.

Did you use an Automatic or a Timed Dry Cycle?

Use the Automatic Cycles to provide the most energy savings and enhanced fabric care from the dryer. 

Use Timed Dry for the occasional damp load that needs a little more drying time or when using the drying rack.

Please note that the Timed Dry Cycle will not heat until 20 minutes into the cycle. At that time, there will be a "light" heat. This cycle is not meant for heavy loads of clothing. Use an Automatic Cycle when drying large or heavy loads.

Is Power Supply Cord Installed Correctly?

The power supply cord may be incorrectly installed. If the power cord is incorrectly installed, the dryer may not start or heat. Review the Installation Instructions to check that the power supply cord is properly installed.

CLICK HERE to watch a video on installing a 3 wire power cord

CLICK HERE to watch a video on installing a 4 wire power cord

Has a fuse blown or circuit tripped?

There may be 2 household fuses or circuit breakers for the dryer. Make sure both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuse(s) or reset the circuit breaker(s). If the problem continues, contact a qualified electrician.

Electric dryers require a 240-volt power supply. Check with a qualified electrician.

Lint Screen Cleaning

The lint screen is located in the door opening of the dryer. A screen blocked by lint can increase drying time.

Clean Bottom Filter every 5 Loads

Clean the Bottom Filter every 5 cycles.

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States