Not Heating - HybridCare Dryer

HybridCare™ Heat Pump Technology

A typical dryer uses large amounts of energy; this dryer consumes a fraction of the energy by recycling and reclaiming heat. The HybridCare™ dryer is a ventless heat pump dryer that uses a refrigeration system to dry and recycle the same air. The laundry is dried with low temperatures; therefore it may feel cooler than expected during and after the drying process.

The heat pump dryer's heating phase is longer than in traditional dryers. The first 10 to 20 minutes use little or no heat during the drying time. If possible, do not open the dryer door during the process as heat can escape from the drum and can make longer drying times.

Is Power Supply Cord Installed Correctly?

The power supply cord may be incorrectly installed. If the power cord is incorrectly installed, the dryer may not start or heat. Review the Installation Instructions to check that the power supply cord is properly installed.

CLICK HERE to watch a video on installing a 3 wire power cord

CLICK HERE to watch a video on installing a 4 wire power cord

Is the Control Locked Status Light On and Correct Cycle Selected?

If the Controls Locked status light is on, press and hold the Cycle Signal button for three seconds. This will turn off the Controls Locked feature.

The Cycle Control knob must be set on an Automatic Dry, Accudry^TM or Time Dry cycle (on some models).  The dryer will not start if set on the Wrinkle Shield^TM option.  

Is Door Firmly Closed/Latched?

Your dryer door may not be fully closed. It may look shut, but may not be latched. Push on the door to engage the latch or latches. Some models have an upper and lower latch. Both latches must be secure for the dryer to run.