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Product Help | Whirlpool

Unlocking the Door Manually - Compact Front Load Washer

Possible Solutions

Electrical Shock - Laundry.jpg

How to Manually Open the Door

Try the other methods above for unlocking the door before trying this procedure. The door may unlock by itself after the failure condition no longer exists;  however, if you want to take out your laundry immediately, first try to unlock the door as described in Error Code FdL or F29 in the Error Code symptom listed above or in your Owner's Manual. If the door still cannot be opened, perform the following:

Before Opening Door:

  • Turn off and unplug the washer/dryer.
  • Close the water faucet.
  • Wait until the drum has stopped rotating – never open the door while the drum is in motion.
  • Wait until water and laundry have cooled down when washing with high temperatures.

Always drain the water before opening the door by either:

  • Touching and holding the Power button until “rES” appears on the display.
  • Following the instructions in the "Cleaning and Maintenance" section above for “Cleaning the Drain Pump Filter”.

To Unlock and Open Washer Door:

  1. Remove the lower door panel by pushing the tabs located on both sides of the base panel to release it.
  2. With a Phillips head screwdriver, loosen and remove the Phillips head screw at the upper right portion of the access door compartment.

Phillips head screws behind base panel

2. Pull down on the plastic strap marked "Door open" located beneath the removed screw. The door can now be opened and the laundry removed, if needed.

Plastic strap beneath screw of base panel

3. After removing laundry (if needed), replace the strap by firmly turning the screw.

Replacement of Plastic strap before base panel

  1. Reinstall the base panel.

Washer base panel reinstallation

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
 
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