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Product Help | Whirlpool

Door will not Unlock - Compact Front Load Washer

Possible Solutions

Water did not completely drain out of the washer during the spin cycle

Select Rinse & Spin to remove any water remaining in the washer. The washer door will unlock at the end of the drain. It will take 1 minute for the door to unlock.

Did you receive an Error Code?

Any time you receive an error code, the door will automatically lock. Touch the START/PAUSE button to exit the error code, then wait for the door to unlock.

Is the Water Temperature above 104° F?

If the water temperature is hotter than 104° F (40° C), the door will not unlock until the water temperature has dropped. Once the water temperature has dropped, the door will open.

Possible Door Lock Malfunction

If the door lock mechanism failed, the door will not open. You can manually unlock the door but should try all other options first.

If you do need to manually unlock the door, see the symptom above for unlocking, or see your Owner's Manual.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States