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Product Help | Whirlpool

Leaking from Underneath or Bottom - Front Load Washer

Possible Solutions

Are Inlet Hoses secured and washers in place?

Check to see if the washer is leaking where the inlet hoses are connected to the washer and the house water supply. Make sure that both ends of both inlet hoses contain the hose washers. Make sure that all the connections are tight.

CLICK HERE for more information on proper inlet hose installation

Is the drain hose loose? Are there signs of the household drain backing up?

Make sure that the household drain is not backing up. Check for blocked drains. The sink and drainpipe must be able to carry away no less than 17 gallons (64 L) of water per minute. The water can back up from the drainpipe or sink if clogged or slow.

Check the household plumbing (laundry tub, faucets, drainpipe, hot water heater, and water pipes) for leaks.

CLICK HERE for more information on proper drain hose installation

Are any of the hoses cracked or damaged?

Check all external hoses for cracks or damage if the washer leaks from the rear.  If the damage is found, the hoses will need to be replaced.

Is the bulk dispenser closed?

Check to ensure the bulk dispenser (on some models), located at the base of the washer, is completely closed.

Are you using HE High-Efficiency detergent? 

Always use only HE detergent. Using non-HE detergent or more than the manufacturer's recommended amount of soap can cause excessive suds. The excess suds can leak from the rear vent of the washer.

CLICK HERE for more information on using HE detergent

Did you use "no splash" or "easy-pour" liquid chlorine bleach? 

This type of liquid chlorine bleach contains a thickening agent that may create excess suds in washers. If this is the case, run the machine with regular liquid bleach products.


Still need help? Contact us or schedule service.

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