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Product Help | Whirlpool

Lid Locking on a Top Load High Efficiency Washer

Understanding Your Whirlpool Washer Lid Lock: Troubleshooting and Solutions

The washer lid locking mechanism is a safety feature designed to prevent accidents during the wash cycle. However, like any mechanical part, it can sometimes malfunction, disrupting your laundry routine. This guide will explore common issues with washer lid locking and provide troubleshooting tips. Understanding how to manage your washer lid lock ensures your appliance operates smoothly and enhances your overall laundry experience. Let's dive in and help you get back to washing with confidence.

When does the lid lock?

Your previous Whirlpool washer may have had the ability to fill and wash with the lid open, but a new washer needs to have the lid closed to complete a cycle.  Simply put, when the tub moves, the lid lock will be on for safety reasons, as the tub can spin at very high rates. 

  • Some newer washers will not fill or wash with the lid open. The lid must be closed for the washer to fill with water, wash, drain, rinse, and spin the load. Close the washer lid before starting the washer.
  • Some will fill with the lid open but will not advance if the lid remains open. The washer will drain after 10 minutes if the lid remains open. 
  • Some models have lights on the console, which show when the lid is locked. When lit, the lid is locked and cannot be opened without pausing the cycle. When the light is off, the lid can be opened. 

NOTE: Refer to your Owner's Manual for specific operating instructions for your model.  Features and operations will vary by model. 

How to Troubleshoot a Stuck Lid Lock

If your Whirlpool washer doesn't lock or unlock, follow this step-by-step troubleshooting guide.

  1. Close the lid. If a cycle has already started, the washer can't proceed until the lid is closed. 
  2. Is the tub still moving? If the wash cycle has been paused, the lid lock will stay engaged until the basket has completely stopped spinning. Once the tub has stopped spinning, the lid lock should disengage, allowing you to open the lid. 
  3. Check for visible obstructions or damage that may prevent it from locking.  Clothing, lint, and detergent build-up can prevent the lid from locking.  Remove any debris and clean the area with a damp cloth. 
  4. Perform a power cycle. Much like a computer, resetting the washer control can sometimes solve the issues you are experiencing. To reset the washer control panel, it must be disconnected from the power source for one minute. If your washer is plugged into an outlet, unplug the unit for one minute and then plug the unit back in.

If the lid lock concerns remain despite troubleshooting, call a qualified technician. Additionally, if the washer displays error codes related to the lid lock, refer to the user manual for specific guidance. Professional help can save time and ensure your washer is repaired safely and effectively.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.