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Product Help | Whirlpool

Water Usage in a Top Load HE Washer

Water Usage or Low Water in your Whirlpool Top Load HE Washer

Water Usage:

Newer Top Load washers do use considerably less water than older traditional washers.  Cycles such as Heavy Duty or Bulky items will fill with more water than the more energy-efficient cycles, such as normal.  Load Size selection will also change the amount of water.

During rinse, most cycles use a spray rinse. However, using the Fabric Softener or Extra Rinse option, the washer will use a deep fill rinse. Cycles are designed for specific clothing items, and using them other than instructed in the Owner's Manual may result in less than optimal performance.

Run a Clean Washer Cycle

If you feel the washer level is lower than when you first started using this washer, try running a Clean Washer cycle. This cycle re-calibrates the control and resets it to the factory-set water levels. You should run this cycle approximately once per month (using the affresh® Washer cleaner). Always run a Clean Washer cycle empty. Remove all clothing items before running a Clean Washer cycle.

Below illustrates how HE washers work compared to traditional filling washers:

Cleaning Comparison of HE and traditional washer

 For best performance, it is recommended to load items in loose heaps evenly around the washplate. Do not overload the washer.

 loading items in loose heaps

As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal, and does not indicate that more items should be added. You will not see a washer basket full of water like your past agitator-style washer. It is normal for some of the load to be above the water line.

Washer basket with settled load

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