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Product Help | Whirlpool

Clearing a Jammed Disposer

How to Clear a Jammed Whirlpool Food Disposer

A jammed food disposer is often fixable with a few careful steps. This guide covers safety preparation, the tools you’ll need, clear methods to free a stuck turntable and impellers from below and above, and tips to prevent future jams.  If you’re searching for how to clear a jammed food disposer or how to fix garbage disposal issues, these steps will help. 

Quick Safety Check and Tools

Always disconnect power before working on the disposer. Unplug the unit or switch off the circuit breaker. Never put your hand inside the disposer chamber—use tools to remove objects. If you smell burning, see smoke, notice a leak, or are unsure about electrical steps, stop and call a professional. 

Gather these items before you begin:

  • Disposer hex/Allen wrench (often 1/4 inch; use the size specified for your model)
  • Tongs and pliers
  • Bright flashlight
  • Rubber gloves
  • Wooden spoon or dowel
  • Small towel for moisture

Identify the type of problem:

  • Mechanical jam: humming motor with no rotation, seized impellers, or a visible obstruction.
  • Electrical issue: no sound at all, frequent breaker trips, or a reset button that pops repeatedly.

Clear mechanical jams first. If the disposer still trips or stays silent, treat it as an electrical issue and consider service. These distinctions matter whether you’re learning how to clear a jammed food disposer or fixing a garbage disposal that won’t start.

Step-by-Step: Freeing a Jam

From below (hex socket method):

  • Locate the hex socket at the center of the disposer’s base.
  • Insert the correct hex/Allen wrench and turn it back and forth to loosen the jam. You’ll feel resistance, then movement as it frees.
  • Remove the wrench.

From above (removing debris):

  • With power still off, shine a flashlight into the sink opening.
  • Use tongs or pliers to pull out visible objects such as bones, fruit pits, or utensils.
  • Use a wooden spoon or dowel to gently rotate the turntable if accessible. Do not pry aggressively.

Reset and test:

  • Press the red reset button on the bottom of the disposer until it clicks.
  • Restore power.
  • Run a strong stream of cold water.
  • Briefly turn on the disposer. If it runs smoothly, flush for 30–60 seconds. If it hums and stops or the reset pops again, cut power and repeat the clearing steps or seek service.

Disposer Jam and reset.jpg

Common jam culprits: hard pits and bones, metal or glass fragments, fibrous peels (celery, corn husks, onion skins), clusters of eggshells, and non-food items.

Prevention tips: run cold water before, during, and after grinding; feed small amounts slowly; avoid fibrous materials, large bones, grease, and excessive coffee grounds; and use a sink strainer to keep utensils out. 

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

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