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Product Help | Whirlpool

Lock is Preventing Door from Sealing - Chest Freezer

Possible Solutions

Is the lock mechanism preventing the door or lid from closing?

(Style of lock may vary by model number)

  • To lock or unlock the freezer, you must hold the key in the lock while turning. The lock is spring-loaded, so the key cannot be left in the lock.
  • Clear any frost or debris build-up from the lock mechanism that may be preventing the door or lid from closing fully.
  • Unlock and open the door or lid, and close and lock again.


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