Too Cold in Freezer - Refrigerator

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Possible Solutions

Are the controls set correctly for the surrounding conditions?

You may need to adjust the controls to a warmer setting to accommodate the surrounding conditions. After adjusting the controls check the area again in 24 hours. Controls are preset at the factory for normal household usage. If refrigerator is being used accordingly, ensure that control is still set at the recommended factory settings; 37 degrees Fahrenheit for the refrigerator and 0 degrees Fahrenheit for the freezer. Refer to the Owner's Manual for settings.

Are the air vents blocked?

In order to ensure proper temperature, you need to allow room for proper air flow between the freezer and refrigerator compartments. Cool air enters and exits the refrigerator compartment from the freezer compartment through vents. Depending on your model, these vents are in different locations. If the freezer vent is blocked, cold air will be trapped in the freezer and the freezer might be too cold.

Locate the vents in both the freezer and refrigerator compartments and ensure that there is nothing blocking the air flow.
If vents are blocked, airflow will decrease. Temperature and moisture issues may arise due to blocked vents.

CLICK HERE for additional information on airflow

Is the Ice Maker Turned On?

A common reason an ice maker does not make ice is that it was accidentally turned off. Sometimes, resetting the ice maker can resolve minor issues. Locate the reset button on your ice maker (consult your manual if unsure) and press and hold it for a few seconds. If your refrigerator doesn't have a reset button, perform a power cycle by unplugging it for one minute and plugging it back in. Refer to How to Turn the Ice Maker On for more information on using the ice maker.

If the Ice Maker is not connected to a water supply line but remains turned on, it could cause the following: a buzzing noise, the refrigerator may be too cold, food in the crisper drawers may freeze, and the freezer section may get too cold.