Demo Mode - Top Freezer Refrigerator

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Exiting Demo or Showroom Mode on a Whirlpool Refrigerator

Demo mode (also called showroom mode) is a feature on Whirlpool top freezer refrigerators that powers the display and lights while disabling cooling. Retailers use it to demonstrate controls without running the compressor. If your refrigerator lights up but does not get cold, it may be in demo mode. This guide explains what demo mode is and how to disable it.

Setting and Removing Demo Mode will vary by model number. Below, we have highlighted different methods, but refer to the Owner's Manual for specific instructions for your model.

What Demo Mode Does

Demo mode is intended for in-store display. It lets the control panel and interior lights operate so shoppers can explore features, but it prevents cooling to conserve energy and protect the sealed system when the appliance is not actively used.

When demo mode is active:

The refrigerator and freezer will not cool, even after changing the temperature settings.
The compressor and fans remain off or run in a limited way.
The display and interior lights work normally; some models may show “Demo,” “Showroom,” or “Shwrm.”
Temperatures do not drop after several hours, and you may hear little to no compressor noise.

How to Exit Demo Mode

The steps below apply to many Whirlpool top-mount models. Button names can vary; if these steps do not match your control panel, refer to your owner’s manual for how to disable demo mode on your exact model.

Dispenser or Control Type	Directions for Entering or Exiting
	Hold the TEMPERATURE SETTING button located on the left of the control panel for FOUR seconds. Once all lights turn ON for ONE second, cooling will be turned off.
	Turn the temperature indicator dial to the left until it points to OFF ‘0’. Cooling will be off once the dial is set to OFF ‘0’.
	Hold the SETTING temperature button for FOUR seconds, located on the left of the control panel. Once all lights are illuminated for ONE second, cooling will be turned off.
	Turn the dial to the right until the word OFF is in the center of the dial. Cooling will be turned off once the dial is set to the word OFF.
	Hold the TEMP button for THREE seconds, located on the right of the control panel. All LEDs will turn on, only the Power Cold LED will remain off.
	Put the setting in the MAX position (coldest). Press and hold SW1 (tact switch) for 5 seconds. All LEDs are turned on one by one from left to right and then right to left, and the cycle continues.