Not Making Ice - Exisiting Installation - Quad Door Refrigerator

Is the ice maker turned on?

Check to make sure the ice maker is in the "ON" position.  On the underside of the Ice Maker, there is the ON/OFF switch; "o" is OFF, and "-" is ON

Does the Ice Maker need to be reset? 

On the underside of the Ice Maker, locate the power switch and the test button. 

1. Cycle Power to the Ice Maker by turning it off and then back on
2. Use your finger or pencil eraser and hold the test button for 5 seconds.  The Ice Maker will start it's test cycle. 

Is there a kink in the water supply line?

A kink in the water source line can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.

Ice Maker jammed?

Check to make sure there are no ice cubes stuck or jammed in the ejector's arm. Remove ice from the ejector's arm with a plastic utensil.

Do you have the correct water pressure?

Hollow or small ice cubes, along with slow, is likely due to low water pressure. 

Connecting a refrigerator to a reverse-osmosis system could also lower the water pressure to the refrigerator, which will result in small ice cubes, low ice production, or decreased amount of water being dispensed. 

CLICK HERE for more information on using a reverse-osmosis system.

CLICK HERE for more information on getting the correct water pressure. 

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