Frosting in the Freezer Section - Top Freezer Refrigerator

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Possible Solutions

Was the door swing reversed?

If the doors were removed during installation, ensure they were properly installed. If the doors were not installed correctly, it could cause the following:

Doors are unable to close properly or seal properly
Frost build-up or moisture concerns
Temperature fluctuation
Doors not properly aligned
Door switch is unable to actuate correctly

If you are experiencing any of these issues, please refer to the Owner's Manual or Installation Instructions for specific installation information.

Were the doors left open for long periods?

Frost is likely to build up if the door is left open for some time, allowing humidity to enter the freezer. Ensure the door closes completely and is not blocked by something between the door gasket and the cabinet.

Are the doors opened frequently?

Frequent door openings can let in humid room air. Keeping door openings to a minimum will help, but may not eliminate frost or ice in the freezer. During months of high humidity (especially if a home is not air-conditioned), it is reasonable to see some frost and sweating on the interior walls or food packages.

Are the doors sealing correctly?

An improper seal of the gaskets on the refrigerator or freezer doors could also cause humidity to form. Check the seal around the outside doors and the freezer door to make sure nothing is obstructing the gasket seal.

Are the air vents blocked?

Blocked vents can cause a couple of different issues, including moisture build-up or excessive frost. To help the moisture build-up, you need to allow room for proper air flow between the freezer and refrigerator compartments. Cold air enters and exits the refrigerator compartment from the freezer compartment through vents. Depending on your model, these vents are in different locations.

Check out How to Check the Air Vents for Blockage for more information

To help the moisture build-up, you need to allow room for proper air flow between the freezer and refrigerator compartments. Cold air enters and exits the refrigerator compartment from the freezer compartment through vents. Depending on your model, these vents are in different locations.