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Product Help | Whirlpool

Keeps Filling then Drains

Possible Solutions

Was the dishwasher newly installed?

If the dishwasher is filling followed by draining and was recently installed, check the following: 

CLICK HERE to watch the whole installation video

CLICK HERE to watch a video on dishwasher installation tips and tricks

Do you see water? 

Is the water supply connected correctly?

Check all the connection points.  Be sure the rubber washer is properly seated in the fitting for any connection point. Slide the 3/4" (19 mm) fitting of the 90° elbow up to the valve and hand tighten it to avoid cross-threading. Hand tighten until the coupling is tight. Using pliers, check the tightness of the coupling. An additional 1/4 to 1/2 turn may be required to seal the rubber gasket. Make sure to route the fill hose out the rear left side of the unit.

CLICK HERE for additional information on the water supply

Is the float switch connected?

Ensure the float switch is properly connected.  Also, ensure that the power supply wire or cord does not touch the dishwasher motor or the lower part of the dishwasher tub. Reconnect float switch by aligning the connector with the connector housing and pushing in until the locking tab is visible over the back of the connector.

Does the drip tray need to be emptied? 

If you see water in the drip tray, it will need to be emptied.  

To remove the drip pan assembly, press the snap at each side of the plastic tray in toward the center of the product and pull toward yourself. Take caution not to pull too far or too hard as the float switch wire is still connected at this time and pulling too far or hard can damage the wire.

Are there excessive suds?

Dishwashing detergent does not create suds, but dish soap does.  If suds, bubbles, or soap foam are present when you open your dishwasher, turn off the dishwasher and allow suds to dissipate. Using the wrong type or too much detergent can cause over-sudsing.  The suds may push water out of the dishwasher, causing leaking or poor wash performance.  Use only detergent specifically designed for automatic dishwashers.  

CLICK HERE for additional information 

Cleans even where you can't see

affresh® cleans deep inside your appliances reaching components such as the tub, racks, pump, valves, drain, and recirculation hoses.

Cleaners are available at many retailers or can be purchased here at affresh®.

affresh logo1.jpg

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

 

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