Product Help Page
- Troubleshooting
 If you are experiencing a problem with your appliance, use the troubleshooting guide below to find solutions.
Start Troubleshooting
- Product Help Articles
 - How to Remove the Door Rails
 - Product Assistance
 - Tips and Tricks
 - Installation Support
 - Preventing Food from Freezing in the Refrigerator
 - Refrigerator Moves When Doors are Opened
 - Preventing Frost or Ice Crystals on Food
 - What is the Proper Location and Environment for a Refrigerator
 - Cleaning and Care
 - Removing Tape and Adhesive Residue
 - What is the"fog" When the Doors are Opened
 - How to Prevent Ice Chips from Falling on the Floor
 - Changing the Light Bulb
 - Using the Produce Preserver
 - Winterizing a Refrigerator
 - Tips for Properly Setting the Controls
 - What to Do if There is Water on the Floor
 - How to Reset the Water Filter Status Light
 - Using the Max Cool and Max Ice Feature
 - Preventative Maintenance for Refrigerators
 - How to Level the Refrigerator
 - Removing and Preventing Odors
 - Using and Installing the Air Filter
 - Refrigerator Noise - Popping or Cracking
 - How to Test if the Door Switch is Activated
 - What's Normal Condensation or Frost
 - Ensuring Correct Water Pressure
 - How to Keep the Dispensed Water Better Chilled
 - Refrigerator Noise - Chattering Noise When Dispensing
 - What to Check if the Refrigerator Section is Too Cold
 - Refrigerator Noise - Rattling or Vibrating
 - Installing the Bins and Shelves
 - Refrigerator Noise - Sizzling, Hissing, or Water Dripping
 - How to Check the Water Supply Line
 - How to Turn the Freestanding Ice Maker On
 - Preparing for Vacation or Moving
 - Using the Control Lock Feature
 - Why Does the Outside of the Cabinet Feel Warm
 - Refrigerator Noise - Buzzing
 - Refrigerator Noise - High-Pitched or Pulsating
 - Doors Not Closing Properly
 - Kink in Water Supply Line can Cause Problems
 - Cleaning the Interior of the Refrigerator
 - Refrigerator Noise - Grinding or Squeaking when Opening Door
 - What to Do During a Power Outage
 - Refrigerator Noise - Thumping or Hammering
 - How Long to Wait Before Adding Food to a New Refrigerator
 - Refrigerator Noise - Gurgling
 - How to Troubleshoot the Freestanding Ice Maker
 - Refrigerator Normal Sounds and Noises
 - How to Check the Air Vents for Blockage-Ensuring Proper Air Flow
 - How to Help Eliminate Condensation and Frost
 - Removing a Stuck Water Filter
 - Cloudy Water Being Dispensed
 - Cleaning the Exterior of a Refrigerator
 - New Refrigerator are Different
 - Correcting Odd Tasting Water or Ice
 - How and When to Safely Clean the Condenser Coils
 
- Watch Videos
 - VIDEO: How to Install the EZ Connect Freestanding Ice Maker
 - VIDEO: How to Remove the Doors - Top Freezer Refrigerator
 - VIDEO: Removing Tape Residue
 - VIDEO: How to Reverse the Door Swing (Door Reversal)
 - VIDEO: Control Lock on Refrigerators
 - VIDEO: Outside of Refrigerator Cabinet is Warm
 - VIDEO: How to Test the Door Switch
 - VIDEO: Water Filter is Dripping
 - VIDEO: Removing Stubborn Odors
 - VIDEO: Cleaning the Inside of the Refrigerator
 - VIDEO: Cleaning the Condenser Coils
 - VIDEO: Removing or Repositioning the Shelves
 - VIDEO: Calibrating the Measured Filled Feature
 - VIDEO: How to Troubleshooting Refrigerator Moisture
 - VIDEO: How to Turn the Freestanding Ice Maker On and Off
 - VIDEO: How to Troubleshoot Hollow or Small Ice Cubes
 - VIDEO: How to Install and Benefits of the Produce Preserver
 - VIDEO: Cleaning Stainless Steel
 - VIDEO: How to Purge the Water Line After Replacing the Water Filter
 - VIDEO: How to Troubleshoot the Freestanding Ice Maker
 - VIDEO: Troubleshooting Off Tasting or Discolored Ice Cubes
 - VIDEO: How to Preserve Food During a Power Outage
 - VIDEO: How to Troubleshoot Temperature and Moisture Concerns
 - VIDEO: How to Remove, Replace and Adjust the Door Bins
 - VIDEO: How to Install and Benefits of the Air Filter
 
- Contact Us
 Still need help? Call or schedule service.
Call 1-866-698-2538 or Launch Live Chat or click below to schedule an appointment.
