Not Dispensing Water - Refrigerator

Is the Control Lock activated?

The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets. Typically, there will be a "lock" symbol displayed indicating the feature is turned on. The lock feature does not shut off power to the refrigerator, the ice maker, or the dispenser light. It simply deactivates the dispenser controls and pad. Refer to your Owner's Manual or Quick Start Guide for specific instructions on enabling and disabling the control lock feature. 

Is the refrigerator in Sabbath Mode? 

Some models are equipped with the Sabbath Mode feature, which is designed for those whose religious observances require turning off the lights and ice maker. When this feature is turned on, the temperature set points and Deli Pan settings remain unchanged. LEDs from the electronic controls will not display. The Sabbath button will be the only light displaying. Ice and Water will not dispense. No alarm will ring. Interior lights will turn off.  The product will not change its behavior by opening the door. Exiting Sabbath Mode varies by model, but typically holding the Sabbath Mode button for 3 seconds activates or deactivates it.   

Is the dispenser paddle or pad fully engaged? 

If the dispenser paddle or pad is not fully engaged, the dispenser will not dispense ice and/or water.  Check to make sure the glass is engaging the paddle or switch by firmly press the pad or paddle. 

How to Dispense Water or Ice

1. Select water or ice on the display (Depending on the Model). 
2. Firmly press a sturdy glass against the dispenser paddle.
3. Remove the glass to stop dispensing.

NOTE:  Please see your Owner's Manual for specific information on dispensing water and/or ice for your model. 

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