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Product Help | Whirlpool

Condensation in the Refrigerator Section - Quad Door

Possible Solutions

Are the doors opened frequently or for a long time?

Frost will likely build up if the door is left open for a while, allowing humidity to enter the freezer. Ensure the door closes completely and is not blocked by something between the door gasket and cabinet.

Frequent door openings can let in humid room air. Keeping door openings to a minimum will help but may not eliminate frost or ice in the freezer. During months of high humidity (especially if a home is not air-conditioned), it is reasonable to see some frost and sweating on the interior walls or food packages.

Are the doors sealing correctly?

An improper seal of the gaskets on the refrigerator or freezer doors could also cause humidity to form. Check the seal around the outside and freezer doors to ensure nothing obstructs the gasket seal.

Are the air vents blocked?

Blocked vents can cause a couple of issues, including moisture build-up or excessive frost. To help the moisture build-up, you need to allow room for proper airflow between the freezer and refrigerator compartments. Cold air enters and exits the refrigerator compartment from the freezer compartment through vents, which are in different locations depending on your model.

CLICK HERE for more information on ensuring proper air circulation.

Is the refrigerator level? 

It is important to ensure the refrigerator is level. A properly leveled refrigerator will help with its proper operation. Check to make sure the floor under the refrigerator is level. If the floor is not level, shims may need to be used to level the refrigerator properly. Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator.

  1. Move the refrigerator to its final location.
  2. Using your hand, rotate the brake feet counterclockwise until the rollers are off the floor, and both brake feet are snug against the floor. This keeps the refrigerator from rolling forward when opening the doors.
  3. Use a level to ensure the refrigerator is leveled from side to side and front to back.

IMPORTANT: If you need to make further adjustments involving brake feet, you must turn both brake feet the same amount to keep the refrigerator level. \

Quad Level.png

 

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