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Product Help | Whirlpool

Food Freezing in Refrigeration Section - Quad Door Refrigerator

Possible Solution

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Do the controls need to be adjusted?

CLICK HERE for information on using the controls

Temperature controls are preset at the factory to the "mid setting," which should be correct for regular household use. The controls are correctly set when beverages are as cold as you would like.

  • If you need to adjust the temperature, wait at least 24 hours between adjustments, and then recheck the temperature. 
  • To make the Refrigerator colder, adjust the control to the next higher setting. To make the Refrigerator less cold, adjust the control to the next lower setting. 
  • Repeat this process until the desired temperature is reached

When Adjusting temperature set points, use the following chart as a guide:

quad door setting.PNG

Is food blocking the air vents?

To ensure proper temperature, you need to allow room for adequate airflow between the freezer and refrigerator compartments. Cold air enters and exits the refrigerator compartment from the freezer compartment through vents. Depending on your model, these vents are in different locations.

Locate the vents in both the freezer and refrigerator compartments and ensure nothing is blocking the airflow around the shelving and/or the back wall of the refrigerator. Items placed directly in the airflow from the freezer compartment to the refrigerator compartment may freeze. Do not place temperature-sensitive items, such as eggs and liquids, in these areas.

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