Was the water filter recently replaced?
If the water filter was just replaced or installed, ensure the filter was installed correctly. If the water filter is not seated properly, it can cause; no or low ice production and water not dispensing properly. Try removing the water filter and re-installing it.
CLICK HERE for information on how to replace the water filter
Does your water filter need to be replaced?
It is recommended that the water filter be replaced every six months when the indicator light comes on or as needed. A clogged water filter can cause several issues, including low or no ice production. Replacing your water filter will also help reduce the number of containments in the water supply.
Was the water system flushed after filter installation or replacement?
Flushing the system is needed every time the filter is changed or once the refrigerator is installed to the water supply line for the first time. The air in the water system can cause several issues, including low or no ice production.
CLICK HERE for more information on how to flush the water system.
Is there a kink in the water supply line?
A kink in the water source line can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.
Is the ice maker turned on?
Check to make sure the ice maker is turned "on." For instructions on turning the ice maker "on" and "off," please see reference the Owner's Manual.
Is the Ice Maker jammed?
Check to make sure there are no ice cubes stuck or jammed in the ejector's arm. Remove ice from the ejector's arm with a plastic utensil.
Do you have the correct water pressure?
Hollow or small ice cubes, along with slow, is likely due to low water pressure.
Connecting a refrigerator to a reverse-osmosis system could also lower the water pressure to the refrigerator, which will result in small ice cubes, low ice production, or decreased amount of water being dispensed.
CLICK HERE for more information on using a reverse-osmosis system.
CLICK HERE for more information on getting the correct water pressure.
Do more with fresh, filtered water
Our convenient water filters reduce contaminants to provide refreshing hydration and limitless inspiration—right from your refrigerator. To purchase an EveryDropTM water filter, visit your local retailer or visit EveryDrop online.
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