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Product Help | Whirlpool

Water Dispensing Slowly - Side by Side Refrigerator

Possible Solutions

Was the water filter recently replaced? 

If the water filter was just replaced or installed, ensure the filter was installed correctly.  If the water filter is not seated properly, it can cause no or low ice production and water not dispensing properly.  Try removing the water filter and re-installing it. 

CLICK HERE for information on how to replace the water filter

Does your water filter need to be replaced?

A clogged or incorrectly installed water filter will reduce the water flow to the ice maker and dispenser, resulting in small ice cubes, low ice production, or decreased water flow.  If the refrigerator has a water dispenser, check for a problem with the filter by doing the following: 

  1. Dispense water using the water dispenser and note the amount of water flow.
  2. Remove the filter. The filter is located either in the base grille below the refrigerator compartment door or inside the refrigerator compartment.
  3. Dispense water with the filter removed. If the water flow noticeably increases, the filter is either clogged or incorrectly installed. A clogged filter will need to be replaced in order to correct the low flow.

If the filter is clogged and you are not able to immediately replace it, leave the filter out so the water system is in bypass mode. With the filter removed, the water system will continue to operate, bypassing the filter, and the clogged filter will not cause slow water dispensing or low ice production. However, to have filtered water, you will need to install a new filter.

Do you have the correct water pressure?

Hollow or small ice cubes, along with slow or no water dispensing, are likely due to low water pressure.  Connecting a refrigerator to a reverse-osmosis system could also lower the water pressure to the refrigerator, which will result in small ice cubes, low ice production, or a decreased amount of water being dispensed.

CLICK HERE for more information on getting the correct water pressure.

CLICK HERE for more information on using a reverse-osmosis system.

Was the water filter flushed?

Once the filter has been replaced, it is important to flush the water system. This process removes excess air, prepares the filter for use, and removes excess carbon. The air in the water system may cause dripping at the dispenser, small/hollow ice cubes, or a cloudy appearance in the water quality. 

  1. Use a sturdy container to depress, hold the water dispenser lever for 5 seconds, and then release it for 5 seconds. As air is removed, water may spurt from the dispenser. 
  2. Repeat the process until water starts to flow at a steady pass and all the air is out of the water line. 
  3. Continue this process (5 seconds on, 5 seconds off) until at least 1 gallon of water has been dispensed. 

After flushing the water system, allow 24 hours for the refrigerator to cool and chill the water. Then, dispense enough water every week to maintain a fresh supply.

Do more with fresh, filtered water.

Our convenient water filters reduce contaminants to provide refreshing hydration and limitless inspiration—right from your refrigerator. To purchase an

EveryDrop® water filter, visit your local retailer or visit EveryDrop® online.

Home | Everydrop Water 

 

Still need help? Contact us or schedule service.

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