Skip to main content
Icon/Error Created with Sketch.
block.addtocart.title

block.addtocart.message


Product Help | Whirlpool

Too Cold in Freezer - Top Freezer Refrigerator

Possible Solutions

Are the controls set correctly for the surrounding conditions?

Temperature controls are preset at the factory to the "mid setting," which should be correct for regular household use. The controls are set correctly when beverages are as cold as you would like.

  • If you need to adjust the temperature, wait at least 24 hours between adjustments, and then recheck the temperature. 
  • To make the Refrigerator colder, adjust the control to the next higher setting. To make the Refrigerator less cold, adjust the control to the next lower setting. 
  • Repeat this process until the desired temperature is reached

NOTE: Since control panels vary by Refrigerator type, please see your Owner's Manual for specific information on your model.

Temperature controls are preset at the factory to the "mid setting," which should be correct for regular household use.To make the Refrigerator colder, adjust the control to the next higher setting and vice versa.

              Temperature Set Corretly_Temperature Setting Table.png

 

Is the airflow control set correctly?

The Airflow control is located on the back wall of the freezer. It regulates the amount of air flowing between the freezer and refrigerator compartments. When you plug in the refrigerator for the first time, turn the Airflow control to the Recommended setting. 

 If you want to temporarily increase the cold airflow to a specific compartment, adjust the control. IMPORTANT: Once the performance is achieved, return the Airflow control to the Recommended setting to keep the refrigerator operating at optimum efficiency.

The Airflow control is located on the back wall of the freezer. It regulates the amount of air flowing between the freezer and refrigerator compartments.

Are the air vents blocked?

To ensure proper temperature, you need to allow room for adequate airflow between the freezer and refrigerator compartments. Cold air enters and exits the refrigerator compartment from the freezer compartment through vents. Depending on your model, these vents are in different locations. If the freezer vent is blocked, cold air will be trapped in the freezer, and the freezer might be too cold. 

  • Locate the vents in both the freezer and refrigerator compartments and ensure that nothing is blocking the airflow.
  • If vents are blocked, airflow will decrease. Temperature and moisture issues may arise due to blocked vents.

CLICK HERE for additional information on airflow

To ensure proper temperature, you need to allow room for adequate airflow between the freezer and refrigerator compartments.

Is the ice maker turned on?

Verify that the ice maker is turned on. If the water supply is not connected to the water supply line, turn the ice maker off.  

If the ice maker remains on and not connected to water supply, the following could potentially happen:

  • The ice maker will continue to try to make ice, causing a  buzzing sound 
  • The refrigerator section to maybe too cold
  • Freezer section may be too cold
  • The food in the crisper drawers may freeze

CLICK HERE for more information on how to turn the ice maker on

CLICK HERE to watch a video

Verify that the ice maker is turned on. If the water supply is not connected to the water supply line, turn the ice maker off.

Is the refrigerator level? 

It is important to ensure the refrigerator is level. A properly leveled refrigerator will help with the overall proper operation of the refrigerator. Check to make sure the floor under the refrigerator is level.  If the floor is not level shims may need to be used to properly level the refrigerator. Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator.

 

  • Was this article helpful?