Product Help Page
- Troubleshooting
 If you are experiencing a problem with your appliance, use the troubleshooting guide below to find solutions.
Start Troubleshooting
- Watch Videos
 - VIDEO: How to Install a Microwave Using a Cardboard Template
 - VIDEO: Changing the Power Level - Countertop Microwave
 - VIDEO: Cleaning the Microwave Interior
 - VIDEO: Using the Timer on the Microwave
 - VIDEO: Cleaning the Microwave Exterior
 - VIDEO: How to Turn the Turn Table Off/On
 - VIDEO: Using the Crisper Pan and Crisp Function
 - VIDEO: Improving Popcorn Performance
 - VIDEO: Melt Chocolate in Microwave
 - VIDEO: Cleaning the Microwave Door Contact Area
 - VIDEO: Sparking, Arcing & Exploding Food in the Microwave
 - VIDEO: Using the Defrost Function
 - VIDEO: Troublshooting the Microwave Turntable
 - VIDEO: Troubleshooting for a Microwave that is Not Heating
 - VIDEO: What Not to Put in the Microwave
 - VIDEO: Using the Control Lock Feature - Countertop Microwave
 - VIDEO: How to Assemble the Turntable
 - VIDEO: Removing Unwanted Odors from the Microwave
 
- Contact Us
 Still need help? Call or schedule service.
Call 1-866-698-2538 or Launch Live Chat or click below to schedule an appointment.
