Product Help Page
- Troubleshooting
 If you are experiencing a problem with your appliance, use the troubleshooting guide below to find solutions.
Start Troubleshooting
- Product Help Articles
 - VIDEO: How to Install with Anti Tip Bracket - Electric Range
 - Locating Oven Racks in New Range
 - How to Insert the Coil Element
 - Using the Warming or Simmer Feature
 - How to Perform an AquaLift Clean Cycle
 - Smoothtop Radiant Cooktop Element Cycling On and Off
 - Beeping on Control of Radiant Element Cooktop
 - How to Calibrate the Oven
 - Humming or Crackling Noise on an Induction Cooktop
 - What Bakeware Should be Used
 - Odors and Smells of Newly Installed Range or Oven
 - Oven Not Clean After Running an AquaLift Cleaning Cycle
 - FAQs About the AquaLift Oven Cleaning Cycle
 - Cleaning a Stainless Steel Cooktop
 - How to Clean a Chrome Electric Griddle
 - Using the Air Fry Feature
 - Cleaning Ceramic Glass Cooktops
 - How to Clean a Drip Bowl
 - Fan is Running During Non Convection Cycles
 - Oven Door is Not Closing - Checking the Latch
 - How to Evaluate if Temperature Calibration is Needed
 - Moisture on the Inner Window
 - How to Use Sabbath Mode on Range or Oven
 - How to Determine if the Rack is Keeping the Oven Door Open
 - Possible Causes for Poor Baking Results
 - How to Correct Uneven Baking or Browning
 - Error Codes for Cooking Appliances
 - Convection Fan is Running During Non Convection Cycles
 - Checking the Anti-Tip Bracket Installation
 - Cleaning the Oven Racks
 - How to Tell if Convection Conversion Temperature is Correct
 - Rainbow Colors in the Oven Door Glass
 - Caring for the Control Knobs and the Control Panel
 - Home Canning
 - Long Pre-Heat Times for Oven
 - High Temperature Self-Clean Cycle Information
 - Understanding Fan or Humming Noise in Oven
 - Helpful Tips for Broiling in Oven or Range
 - Removing and Replacing the Oven Door
 - Removing and Replacing the Oven Light
 - Odors and Smoke in Oven
 - Changing from Celsius to Fahrenheit Temperature
 - Oven is Locked - What to Do
 - Cooktop Product Assistance
 - Preventative Maintenance - Cooktops
 - Cooktop Cleaning and Care
 
- Watch Videos
 - VIDEO: F9E0 Error Code for Electric Range
 - VIDEO: How to Install Coil Elements
 - VIDEO: Using the Air Fry Feature and Accessory Basket
 - VIDEO: How Convection Oven Work
 - VIDEO: Heat Coming Out of Vent
 - VIDEO: New Cooktop not Operating like Old Cooktop
 - VIDEO: Cleaning a Ceramic Glass Cooktop
 - VIDEO: Changing the Temperature from F to C
 - VIDEO: Resetting the Oven Door Hinges
 - VIDEO: Using the Control Lock on Range or Oven
 - VIDEO: Using Aluminum Foil in Oven
 - VIDEO: How to Remove the Oven Door
 - VIDEO: AquaLift Technology and How it Works
 - VIDEO: New Cooktop not Operating like Old Cooktop
 - VIDEO: How to Use the Steam Clean Function
 - VIDEO: Using the Timer Function
 - VIDEO: Using Sabbath Mode for Oven or Range
 - VIDEO: Why Bakeware is Important for Oven Performance
 - VIDEO: Cleaning the Griddle on a Cooktop
 - VIDEO: How to Improve Baking Performance with Oven Calibration
 - VIDEO: How to Calibrate the Oven
 - VIDEO: How Opening the Oven Door Affects Performance
 - VIDEO: Using a Griddle
 - VIDEO: How Oven Rack Placement Can Affect Performance
 - VIDEO: Tips for Baking and Browning
 - VIDEO: Why Oven Airflow is Important for Oven Performance
 - VIDEO: Why Pre-Heating the Oven is Important
 
- Contact Us
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Call 1-866-698-2538 or Launch Live Chat or click below to schedule an appointment.
